She came home in tears. I called the school the next day and spoke with the principal. He agreed that the teacher was out of line. The teacher was made to apologise to her in front of the class, and was written up for being insensitive. I asked the principal if I could schedule a grief instructional seminar for the staff, and he agreed. The seminars still happen every year. I also spearheaded a grief counseling group, headed by a wonderful hospice nurse. It still exists today in that school. Not really policy changes, but changes nevertheless.
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